Do you need to repair a part ? Is a game under warranty defective , or do you have a problem with a game and need a technician ?

Warranty & troubleshooting.

Submit your requests now via our form

New request

Follow up on your requests.

Track the progress of your requests in your customer area

Log in

Technical service.

With over 35 years of experience, Avranches Automatic has developed expertise recognized throughout the industry in the import and distribution of automatic games.

In our workshops, a team of highly specialized technicians works in many areas: troubleshooting monitors, logic boards, CPUs, supplying spare parts and continuous technological monitoring.

Every device leaving our workshops undergoes rigorous and professional testing . Our goal: to ensure the game starts, lasts… and makes you want to play again.

Our used equipment is fully inspected and refurbished . Our experience allows us to anticipate risks and replace critical components before they cause a complete system failure, thus providing you with impeccable reliability and quality.

Finally, our store has a large stock of spare parts and accessories , for all brands, so that your machines remain operational for a long time.

Cards repaired in our workshops.

Sega

Konami

Bally / Williams / Stern / Data East...

Namco

Frequently asked questions & practical information.

Before starting the game, we'll explain everything!

Delivery & Transport

Below are some frequently asked questions regarding shipping, returns and exchanges.

What geographical areas are served?

The playing area is large!
We deliver in France, in Europe as well as in the DOM-TOM.

What are the average delivery times?

The time depends on the selected level (geographic area).
For the Metropolitan France, generally expect to pay between 24 and 96 hours (except in special cases).

Fast, efficient… like a well-placed bonus!

Are shipping costs included in the price?

No, transportation is a separate matter.

  • For the small articles The fees are calculated automatically during the ordering process.
  • For the bulky items (games, changers, pinball machines…), we will inform you of the transport cost according to the delivery location.

No surprises, everything is clear before you confirm.

Do you ship internationally?

Yes! We mainly deliver to Europe as well as in the DOM-TOM.
Your game room has no boundaries!

Payments & Billing

Below are some frequently asked questions regarding orders.

How do I get a quote?

Nothing could be simpler to start the game!

  • Call us at 02 33 86 61 62 
  • Or submit your request via this link 

Our teams will quickly take charge to offer you the best solution.

What payment methods are accepted?

To settle the game, several options are available:

  • Bank card 
  • Payment 
  • Bank check 

It's up to you to choose the payment method that suits you best.

Products & solutions

Below are some frequently asked questions regarding games & accessories.

How do I choose the right product for my needs?

No need to play alone! Our team is here to advise you and guide you towards the most suitable solution for your business.

Contact us and let's discuss your project together.

Do the products comply with current standards?

Yes, absolutely. All the products we sell are Compliant with CE standards. You're playing it safe!

After-sales service, maintenance & warranty

Below are some frequently asked questions regarding games & accessories.

How do I contact customer service?

A problem? A technical question?

To contact our after-sales service, You simply need to Click here.
Our team is ready to intervene quickly.